Skip to content
Specialist Support Practice Management Specialist Support
Practice Management
Medical billing · Melbourne

Medical billing for surgeons, done properly.

Medicare, DVA, health-fund and in-hospital claiming, rejection follow-up and accounts receivable — handled by a team that understands how a surgical practice actually bills. You supply the item numbers; we make sure claims are accurate, lodged correctly and chased when they're not paid.

Revenue you've earned shouldn't leak away

Rejected claims, short payments and slow receivables cost more than most surgeons realise — and rebates haven't kept pace with the cost of running a practice. Careful billing isn't admin overhead; it's the difference between the income you earned and the income you actually bank.

Medicare, DVA & health-fund claiming

Bulk-bill, patient and in-hospital claims lodged through ECLIPSE against your provider details — the same authorised pathway your own staff would use.

In-hospital & theatre billing

Surgical item numbers as you supply them, assistant and anaesthetist coordination, and the paperwork that hospital and fund claims depend on.

Rejection investigation & resubmission

Rejected and short-paid claims are chased, corrected and resubmitted — not written off — so revenue you've earned doesn't quietly leak away.

Accounts receivable & follow-up

Outstanding accounts are tracked and followed up consistently, with a clear monthly picture of what's billed, paid and outstanding.

Informed Financial Consent

IFC and patient quotes documented up front, so there are no fee surprises for your patients and a clean record behind every account.

Monthly financial summary

A plain monthly summary of billings, receipts and outstanding accounts — the numbers you need without the spreadsheet wrangling.

Compliant, authorised, and accountable

The proper claiming pathway

We lodge as an authorised delegate on your Provider Digital Access (PRODA) account — no shared logins, the same pathway your own staff would use.

Your numbers, our process

Under the Health Insurance Act 1973, the practitioner remains responsible for every claim. We don't choose or vary item numbers — we process what you direct, accurately, with a clear audit trail.

Onshore & secure

Patient and billing data stays onshore in Australia, with multi-factor authentication, encryption and access logging, under the Privacy Act and Victoria's Health Records Act.

Billing is one part of the whole back office

SSPM runs billing alongside reception, theatre coordination, patient communication and compliant marketing — one accountable team, one predictable monthly fee. See everything included →

Book a discovery call