The practice behind the practice.
Specialist Support Practice Management exists for one reason: so surgeons can spend their time operating and caring for patients, not wrestling Medicare portals, chasing unpaid claims or piecing together a back office one hire at a time.
We're a Melbourne-based practice-management partner built specifically around the way a surgical practice works — theatre lists, in-hospital billing, referrers, and the patient journey from first consult to recovery. We start with you early, scaled to fit while your list is still building, and grow into a full back office as your books fill.
Founded on relationships, not transactions
Specialist Support Practice Management was founded by Naomi Peyton, who built the business on a simple belief: that the relationship between a surgeon and the people running their practice matters as much as the work itself. Every surgeon we work with gets a real person who learns their practice, anticipates what's coming, and treats their patients and their reputation with genuine care.
That's the difference between an outsourced service and a partner — and it's the standard we hold ourselves to on every list, every claim and every call.
What you can count on
Dependable
Calls answered same day, claims chased, nothing dropped. The boring reliability a practice runs on.
Discreet
Patient data and your commercial information are handled like they're our own. Confidentiality isn't a clause — it's the job.
Straight with you
Plain answers on cost, on what's working, and on what isn't. No jargon, no spin, no hidden fees.
Let's talk about your practice.
A short discovery call is the best way to see whether we're the right fit.
Book a discovery call