Practice management,
built around surgery.
The complete back office support for surgeons in private practice — billing, theatre coordination, patient communication and marketing. One package, one accountable team, one predictable monthly fee that scales with your volume, not your stress.
Built around surgery · Compliant by design · You operate, we run the rest.
Retainer + volume band
Complete practice management
A fixed Practice Management Retainer plus a Volume Band Fee set by your theatre lists and consulting sessions. Everything included — we confirm your band and quote your exact numbers on a short discovery call.
Going private shouldn't mean drowning in admin
You trained for years to operate. Then private practice hands you a second unpaid job — and most surgeons do it alone, or stitch it together from three different suppliers.
Admin is a top stressor
One in five surgeons rate administration and regulation as a high source of stress (RACS). It's time taken from operating — and from a life outside it.
Revenue quietly leaks
Rejected claims, slow receivables and missed item numbers cost more than most surgeons realise — and Medicare rebates haven't kept pace with costs.
One secretary is a single point of failure
Leave, turnover, an error caught too late — when your whole back office is one person, your revenue and reputation ride on them.
Three suppliers, no single owner
A secretary here, a billing bureau there, a marketing agency somewhere else — nobody owns the whole picture, and the gaps cost you.
Everything included — one accountable team
The whole package, not a starter tier you outgrow in a year.
- Practice administration oversight
- Billing & receivables management
- Theatre list coordination
- Patient liaison & communication oversight
- Referral tracking
- Basic marketing coordination
- Quarterly performance summary
- Systems & workflow optimisation
- Direct access to your Practice Manager
Built around surgery — and built to be trusted
Compliant by design
We work to the higher of the Privacy Act and Victoria's Health Records Act, keep data onshore, and build marketing that stays inside AHPRA's advertising rules — so you're never the practice that gets fined.
Surgical, not generic
Theatre lists, ECLIPSE and in-hospital claiming, assistants and anaesthetists, pre-admission paperwork. We speak your workflow, not a generic clinic's.
One team for you
Billing, coordination, communication and growth under one roof — with no recruitment, leave or turnover to manage, and a real person who knows your practice.
Questions surgeons ask first
What does it cost?
Your monthly fee has two parts — a fixed Practice Management Retainer plus a Volume Band Fee set by your monthly theatre lists and consulting sessions, so it tracks your actual workload. Everything's included — reception, billing, theatre coordination, patient communication, referrals and compliant marketing. We confirm your band and quote your exact numbers on a short, no-obligation discovery call.
Why one package instead of pick-and-choose?
Because a surgeon's back office isn't really separable — billing depends on scheduling, theatre coordination feeds billing, and patient communication ties it all together. One accountable team running the whole thing (with one predictable fee) beats stitching together a secretary, a billing bureau and a marketing agency. You're never paying for overlap or chasing three suppliers.
Is it fair if my practice is quieter?
Yes — that's what the volume bands are for. If you're running a lower-volume or newer practice you sit in Band A; you only move up a band as your theatre lists and consulting sessions genuinely grow. You're never subsidising a busier practice, and the fee tracks your actual workload.
Who's responsible for what gets billed to Medicare?
You are — and that's the law, not a loophole. Under the Health Insurance Act 1973 the surgeon whose provider number is used remains responsible for every claim, even when someone else lodges it. We can't take that liability off you, and we wouldn't pretend to. What we do is make sure claims are accurate, item numbers are right, Informed Financial Consent is documented, and rejections are chased — so the responsibility that sits with you is backed by careful process.
Let's get your back office sorted before your next list.
A short, no-obligation discovery call. We'll map what you need and confirm your band.
Book a discovery call